FAQ's

Is your website secure?

We take security very seriously at MarckBarreraArt and take precautions to make sure that we keep all of our website user's information private. We are a Marketplace specializing in selling graphics bundles. We currently accept Paypal Express Checkout accepting Credit / Debit Card payments.

Are the offers for real?

Yes, the offers are for real, and they are the result of our efforts to offer products and services at the lowest possible price to all of our website users.

How can I see what I have ordered?

After the payment is complete, you will receive an email with a link to download the files. Try to open the files from a computer or laptop. We have many troubles with people trying to open files from their smartphones or tablets, and sometimes those devices can't always deal with these big files.

I opened my order but I can't see the rest of the files...

Don't worry If you can't open certain files, is because those are in a format that your electronic device can't read like PSD or AI, or EPS, you need Graphic Design software to see the content in those files. PNG files have a transparent background, so don't freak out if you open them on your electronic device and you see a black background behind, that's only a default look.

I opened my PNG file and the background is black instead of transparent...

PNG files have a transparent background, so don't freak out if you open them on your electronic device and you see a black background behind, that's only a default look. But the reality is that they don't have any background so you can use them and paste them anywhere you like. 

What is a Graphic Pack?

Graphic Packs are a set or collection of several graphic shapes with the same theme like crowns, skulls, flowers, dogs, etc. They are used by designers from beginners to experts to make the workflow and designing easier and faster. There is no need to install Graphic Packs. You can open them and use them using any editing software like Adobe Photoshop or Adobe Illustrator. We have Graphic Packs in several different formats like PNG, EPS, PDF, and PSD files.

What's the difference between Vector Pack and Raster Pack?

As the name says Vector Packs are vector-based graphics conformed by vector format files done in a vector-based software like Adobe Illustrator and Raster Packs are done by raster-bitmap software using pixels like Adobe Photoshop. Vectors never lose the resolution and pixels may get pixelated if not handled correctly but don't worry all our graphics are High Quality.

How often do you guys post new graphics for sale?

We post new content almost every day so it is always worth checking to see what new offers are available on our website. You can also check out our Instagram at https://www.instagram.com/marckbarrera_art/

Can I get a modification or customization in one of your Graphic Packs ?

No, sorry, we focus on selling digital items only. Any modification is on you.

There is a problem with my order, what can I do?

If there is any issue with the order that has been placed, including, but not limited to, incorrect billing charges, failure to deliver the product, inability to access the product, or any other question feel free to contact us at marckbarreraart@gmail.com

What payment methods are accepted?

We accept all global debit, and credit cards through Paypal Express Checkout.

What are the licensing terms of the products?

We have our special and exclusive MarckBarreraArt extended license on all of our deals! You can use our graphics for all your personal and business projects.

What if I have another question?

Feel free to contact us through email at any time with any question, suggestion, or anything that you think will help improve our site at any time at marckbarreraart@gmail.com